Who We Are

THE INDUSTRY'S MOST RELIABLE RESEARCHERS

Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial banking sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the business banking industry—and its customers.

Using a tailored approach, we'll leverage our expertise to help you understand your customers better with:

  • Customized research to answer your most important questions
  • Subscription-based programs and database tools that keep you on top of the current research, trends, and issues
  • Data-driven strategic consulting to put analysis into action
  • Industry-wide conferences to introduce solutions and expand brand awareness
  • Weekly newsletters featuring informative Analyst Journal articles

38

Years of Insights

100k+

Survey
Respondents

1,000+

Research Projects
Conducted

900+

Analyst's Journals
Published

10,000+

Analyst's Journals
Annual Readership

Upcoming Events

Aug

16

Research Released

Market Share Dashboard Tool updated with 2Q18 data

Aug

31

Research Released

2Q18 Trending Briefs completed

Sep

3

Holiday

Labor Day: Barlow Research Offices Closed

Featured Content

First Friday: "Middle Market Customer Panel Discussion: How Digital Banking Is Used for Business"

Register to attend Barlow Research's August 2018 First Friday Webcast! Friday, August 3rd, 2018 at Noon Eastern, 11 am Central, 9 am Pacific

2018 Digital Account Opening Study

NEW Competitive Intelligence Initiative from Barlow’s CX Lab! Testing the actual customer experience of multi-owner firms applying for a business checking account online at Bank of America, BB&T, SunTrust, Wells Fargo, Seed and Azlo. For more information:

Small Business Banking Annual Report

Now available for authorized small business banking syndicated research members! Small Business Banking 2018 Annual Report - Log in to MyBarlow for access!

Analyst's Journal - Jul 18, 2018

Bank of America, Chase and SunTrust Are Focused on Digital Transformation

At Barlow Research’s 2018 Annual Business Banking Conference, I had the pleasure of hosting a...

Are You a Survey Respondent?

Thanks for taking the time to find us. As business banking researchers, we highly value your thoughts and opinions about what banks are getting right—and help them find opportunities for improvement. With your help we can educate banks about the evolving needs of customers like you.